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Shipping policy
Order Processing
All orders are processed within 1–2 business days.
Once your order has been dispatched, you’ll receive a shipping confirmation email with tracking details so you can follow its journey to you.
Please note that processing times may be slightly longer during peak periods — we appreciate your patience and understanding.
Delivery Timeframes
Australia
We offer reliable shipping across Australia with the following estimated delivery times:
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Express Post: 1–2 business days
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Standard Post: 3–5 business days
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WA & Remote Areas: 4–6 business days
Delivery times are estimates only and may vary due to factors outside our control.
International Orders
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Estimated delivery time: 5–21 business days
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Customs delays may occur and are outside our control
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International orders are shipped at the customer’s risk
Unfortunately, we are unable to offer replacements or refunds for damage that occurs during international shipping.
Shipping Costs
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Free standard shipping on Australian orders over $99
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Shipping costs for all other orders are calculated at checkout
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Any discounts must be applied before checkout to qualify for free shipping
Accepted Payment Methods
We accept the following secure payment options:
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Visa
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MasterCard
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American Express (AMEX)
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PayPal
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Afterpay (4 instalments over 6 weeks)
All payment details are fully encrypted and handled by trusted third-party payment providers.
We do not see or store your payment information.
Payment Issues
If your payment is declined, please try the following:
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Double-check your billing and card details
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Contact your bank or payment provider for assistance
If you continue to experience issues, please reach out to us at:
📧 admin@postpartumaustralia.com.au