Privacy policy

At Postpartum Care Australia, your privacy matters to us. This policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

What Information Do We Collect?

We collect information from you when you:

Register on our website
Place an order
Subscribe to our newsletter
Fill out a form

When ordering or registering, you may be asked to provide personal details such as your name, email address, or mailing address. You may also visit our website anonymously if you choose.

How Do We Use Your Information?

Any information we collect may be used to:

Personalise your experience and better respond to your individual needs
Improve our website, products, and services based on feedback
Improve customer service and respond to support requests
Process transactions securely

Your personal information will never be sold, exchanged, transferred, or shared with another company without your consent, except where required to deliver the products or services you have requested.

We may also use your information to:

Administer contests, promotions, surveys, or site features
Send order-related emails and updates
Send occasional company news, updates, or related product and service information

If at any time you wish to unsubscribe from our emails, you can do so using the unsubscribe link provided at the bottom of every email.

How Do We Protect Your Information?

We take your privacy and security seriously and implement a range of security measures to protect your personal information.

This includes:

Use of secure servers
Secure Socket Layer (SSL) technology to encrypt sensitive information
Access to personal data restricted to authorised personnel only

All payment information is processed through secure payment gateway providers and is accessible only to those with special access rights who are required to keep the information confidential.

Do We Use Cookies?

Yes. Cookies are small files stored on your device that help improve your browsing experience.

We use cookies to:

Remember and process items in your shopping cart
Save your preferences for future visits
Understand site usage and improve our services
Track advertising and website performance

You can choose to disable cookies through your browser settings if you prefer.

Do We Disclose Any Information to Outside Parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties.

This does not include trusted third parties who assist us in operating our website, conducting business, or servicing you — provided they agree to keep your information confidential.

We may also release information when required to:

Comply with legal obligations
Enforce site policies
Protect our rights, property, or safety, or that of others

Non-personally identifiable visitor information may be shared with other parties for marketing, advertising, or analytical purposes.

Third-Party Links

Occasionally, we may include or offer third-party products or services on our website. These third-party websites have their own independent privacy policies.

We have no responsibility or liability for the content or activities of these linked sites, but we welcome feedback to help protect the integrity of our website.